Gestire le CONVERSAZIONI DIFFICILI
Personal Development ► Other
Italian 
Certified skills you will learn
Personal development
Conflict Resolution
Personal development
Body Language
Personal development
Communication
Personal development
Ability To Accept Feedback With Grace
Skills legend
Levels
Skills have 3 levels to communicate the right grade of competence.
Nella vita quotidiana come in quella professionale capita di dover affrontare conversazioni “difficili”, che vengono comunemente connotate da impressioni negative. Il corso, mira, a modificare questo schema mentale, per mettere i partecipanti nelle condizioni di giudicare le conversazioni comunemente definite “difficili” come conversazioni invece influenti, appassionate, dirette e oneste. Si stima, infatti, che più del 65% dei problemi nel raggiungimento dei risultati aziendali e non, derivino dalle difficoltà relazionali fra i diversi interlocutori e dalla mancanza di preparazione o di motivazione.
Course Objectives
- Raggiungere risultati soddisfacenti nelle situazioni in cui capita di dover gestire conversazioni “difficili”
- Imparare ad adottare un comportamento assertivo per garantire comunicazioni efficaci e positive all’interno del team
- Perseguire soluzioni win-win
Course Target
Il corso è destinato a tutti coloro che desiderano gestire le conversazioni in modo più efficace ed essere in grado di prevenire possibili conflitti.
How to access this course
In order to follow this course you'll need to register a personal account on GAMeDU, proceed to the check-out and pay the stated price.
Once bought, the course will be accessible by clicking the "MY COURSES" button on the toolbar placed on top of the website, or accessing to the "Learn" section on your Student Dashboard.
The course price includes: lifetime access to the course material (including attachments and handouts), access to the course's Thread board where you can get in touch with the teacher and other fellow students eduCoins and eXP (variable values directly related to the price of this course), Certificate of Completion when the course is fully completed.
Once bought, the course will be accessible by clicking the "MY COURSES" button on the toolbar placed on top of the website, or accessing to the "Learn" section on your Student Dashboard.
The course price includes: lifetime access to the course material (including attachments and handouts), access to the course's Thread board where you can get in touch with the teacher and other fellow students eduCoins and eXP (variable values directly related to the price of this course), Certificate of Completion when the course is fully completed.
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